Dear Bruce, Neither of us expected to find such a perfect place to call our new home so fast! I guess anything is possible when one shares a cab with a stranger in Manhattan. We really appreciate your being proactive in terms of comparing both the homes we liked. Your projection of the anticipated property values over time was very helpful. Building equity through appreciation was a real important part of our decision in selecting between the two homes. We're sure our decision, with your guidance, was correct. Ultimately, we may have thousands more to use when it's time to trade up. We look forward to another smooth transaction with you when that time comes. Best regards, Josh Olson Caitlin Perry Dear Bruce, Let me begin this brief note with a simple "Thank you." Both Kari and I are very excited about moving into our new home. We really appreciated your being with us throughout the lengthy closing on Friday. Earlier in the week we weren't too sure if the closing would even happen and that we were in jeopardy of losing over $17,000! It was your continued involvement and assistance in bringing everyone together that made it all happen. As you know I contacted you because of my dissatisfaction with the agent with whom I was working. I appreciated you candor and willingness to respect that relationship, such as it was, until my agreement had expired. Kari and I now have a basis for comparison. Clearly, we made the right decision to hire you. Please know that when it's time for us to 'trade up' we look forward to taking that step with you. Cordially, Pete Deleary Kari Vlach